My client is a national property developer and they are looking for a temporary customer service advisor to assist with one of their student properties in the heart of Glasgow.
Looking for an immediate start?
What about an interview tomorrow with a view to starting the next day?
Posted by Tallgrass Recruitment Limited • £25K/yr to £30K/yr
Job Summary
We are seeking a dynamic and highly motivated Customer Care Manager to lead and manage our customer support operations within a fast-paced mortgage contact center.
The successful candidate will have a strong background in customer service management, sales, and administration, with the ability to lead a team of customer care agents in delivering exceptional service through telephony-based support.
This role is crucial in ensuring a seamless and positive experience for customers throughout their mortgage journey, from initial inquiry to post-sale care.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
Hours per week: Monday to Friday - 07:00 - 15:30, 08:00 - 16:30, 10:30 - 19:00 - 37.5 hours per week
You will ensure customers receive clear communication and a quality of service to ensure that we meet their expectations relating to reported defects with their home throughout the customer journey.
Early intervention & engagement with the customer is critical in this role with a natural drive to reach a satisfactory outcome as quickly as possible.
You will be responsible for identifying the root cause of issues and working cross functionally to minimise unnecessary recurrence of defects.
Are you a talented Customer Service Officer individual looking for a new opportunity?
This global client is a market leader, who offer an opportunity to springboard your career along with a competitive rate of pay at £14.00 per hour.
Does the idea of working for an fast paced company, dynamic environment work culture in the centre of Glasgow with flexible hybrid work options available, then this could be the perfect role for you!