Are you currently looking to secure your next opportunity within I.T?
Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer.
Or, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to develop your skills further.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
Duties
Dealing with a high volume of inbound and outbound calls.
We employ over 220 staff in the UK and Overseas and are seeking a Temporary Receptionist and Administrator to start asap and cover throughout the Summer months.
You will report into and support our Health and Safety and Facilities Manager and work alongside a part time receptionist covering reception/administration tasks, with the role being split 60% reception and 40% administration.
We are an award-winning company and one of Europe's leading designers and manufactures within the engineering sector.
You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence.
You will support the management of effective delivery of the clients' major repairs programme and investment projects by undertaking a wide range duties to ensure high levels of customer satisfaction.
Working for a global leader within the heating industry you will be working in a team communicating with customers and engineers via phone and e-mail to provide an outstanding customer service experience.
This is an on-going temporary booking with the view of turning permanent so you must be available to start immediately.
The hours are 08.00 - 16.30 with 30 mins for lunch.
You will need outstanding customer service skills, along with excellent IT capabilities.
I am currently recruiting for a Customer Service Officer on behalf a client based in Epsom.
You must have a strong commitment to customer service, as you will be focused on supporting the needs of residents, ensuring that services are delivered on time and in accordance with agreed standards.