We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
Posted by PROBOX RECRUITMENT LTD • £30K/yr to £50K/yr
Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department.
Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based with the option of hybrid working 2 days per week.
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.