Provide a friendly and approachable helpdesk service for all Information Systems, eLearning, Finance, Facilities and IT enquiries across the College.
Responsible for being first point of contact for all customer telephone, email and walk up enquiries.
The primary purpose of this job role is to
Working as part of the College's IT Services Department to provide a professional comprehensive helpdesk and administration service to staff, students and guests of the College.
Posted by Deerfoot IT Resources Ltd • £30K/yr to £35K/yr
General
Our prestigious retail client based in Cambridge is looking for a talented Senior Service Desk Analyst to join the team to provide the first point of contact in the IT department for all IT-based queries and be the escalation point for our Service Desk Analysts.
Posted by Hays Specialist Recruitment Limited • £600/day
You will have previous experience in transforming a GRC department and be able to directly transform current services as well as support business as usual activity.
This is a global role with responsibility for responding to information security needs across the entire Our Client corporation.An ideal candidate will have a demonstrated ability to drive security risk change, compliance, and business outcomes, can present security practices to business stakeholders, customers and suppliers, is detail oriented and able to operate effectively under pressure.Responsibilities: Support internal and external stakeholders on matters of risk assessments and framework requirements (working knowledge of NIST CSF, 800-53).
Job Overview:The Our Client Technology and Cyber Security Risk Analyst will be working closely with Our Client business stakeholders, customers, and suppliers to identify and understand risk so it can be effectively managed through ServiceNow's IRM module.
Reporting into the Service Desk Manager you will be responsible for providing external support to users within the business.
This employer has a fantastic track record of retaining & developing their staff with many senior roles held by candidates that joined in an entry-level capacity.
The role is fully remote except for the occasional training day or corporate event.