My Client is looking for a Head of IT to join their team onsite, there is around 180 employees within the company it is a great dynamic to work in.
They are a charity passionate about the marine environment, they aim to develop and apply innovative marine science to ensure a sustainable future for our ocean.
For over 50 years they have provided evidence-based environmental solutions to societal challenges by applying cutting-edge, interdisciplinary research that benefits society and promotes stewardship of marine ecosystems
To provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services.
The primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions.
This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations.
Reporting into the IT Service Director, the Connells Group Head of IT Service Operations will be initially responsible for delivery of Major incident, Problem, Change enablement and Service introduction disciplines across the Group.
Reporting to the Operations Director, the Head of Managed & Professional Services will be responsible and accountable for the successful delivery of all contracted services, and for fulfillment of all Professional Services engagements, ensuring that customer satisfaction and quality remain paramount.
About the role
The role must work closely with other department heads and sales colleagues to ensure that there is a holistic approach to the end to end services that our customers receive, whilst also continually driving service and quality improvements.
They are looking to appoint an interim Head of IT, who will lead the It services function, developing strategies and managing projects to enable business growth through robust, secure, innovative technology platforms.
The 3-month contract for a Head of IT will pay a competitive day rate, outside IR35 and will be a fully remote home-based role.
Robert Walters is working in partnership with a national business, they are an innovative online services business with a national customer base.
Turn IT On is current seeking an IT Manager who is motivated and enthusiastic about technology.
The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers.