Suitable candidates would be from Fresh Produce preferably, having managed key accounts supplying UK retailers or similar ,with the ability to drive the business growth whilst ensuring customer satisfaction, must have excellent communication skills and have a customer centric approach .Assume responsibility for the management and development of customers, delivery of their KPIs and maintain customer relationships:
Fresh people are currently recruiting for a customer account manager for our client in Fresh Produce based in Kings Hill in Kent.
In this role you will work alongside the Commercial Director , be responsible for managing key customer accounts ensuring delivery against sales, predicted volumes and gross profit budgets , whilst managing continues delivery of annual growth plans via category management and new business wins in line with company strategy .
As a dynamic and innovative global company specializing in the design of consumer products, we are committed to delivering high-quality products and services to our customers while continuously driving growth and expansion in diverse markets.
Key Responsibilities
Build and Manage Sales Team: Recruit, train, and lead a high-performing sales team comprising employees, agents, and distributors.
Develop and Execute Global Retail & Wholesale Strategy: Lead the development and execution of a comprehensive retail and wholesale strategy with a strong focus on EMEA and APEC regions to drive market penetration and revenue growth.
As a customer care expert, you will be a pivotal link to the Ecomm team, supporting day-to-day operations to deliver a full customer journey, whether its owning and driving FAQs changes to drive positive deflection, website auditing and amendments or reporting on and sharing tangible customer feedback to deliver improvements.
You also work collaboratively with other functions across the business and externally.
We are pleased to be recruiting for a leading distributor based in Kings Langley who are looking for a Customer Service Advisor to join their warm and welcoming team on a full time, permanent basis.
You will be working with a close-knit team and will be responsible for assisting with customer orders, making sure deadlines are met and deliveries are running smoothly as well as much more!
This is a fantastic opportunity for someone to learn and develop new skills or put existing ones to good use.
Closing date: 27-05-2024 Customer Team Leader Location: 179 - 185 Ailsea Court, Chesterton Road, Cambridge, CB4 1AF Pay: £13.32 per hour Contract: 39 hours per week regular overtime, permanent, full time Working pattern: 5 Varied shifts over 7 days, including early mornings (From 6:00am), afternoons, lat evenings (Store Closing 10:00pm) and weekends, to be discussed at interview.
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)