Our client is on the lookout for a dynamic and dedicated Head of Customer Service to join their team in Milton Keynes.
This role offers an exciting opportunity to be at the forefront of customer service operations, leading with energy and commitment.
The candidate will have the chance to shape the leadership creating meaningful relationships with both clients and team members from service agents to C-suite.
The Head of Customer Services will be responsible for overseeing the customer service department, ensuring optimal customer satisfaction and driving a customer-centric culture.
This role also involves developing and implementing customer service strategies and processes.
This company is a distinguished player in the professional services industry, employing over 1,500 individuals across several locations.
The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of customer service and 1st line tech support teams in a very busy
For this role we are seeking an individual who has a background in telephone based Customer Service and 1st line Tech Support, providing support on
Seeking an experienced Customer Service Manager with strong team leadership skills, impeccable ability to absorb detail, passion for delivering outstanding customer experience, looking to make a bigger impact.
Must be someone with previous customer service experience either from a head office, retail or catering environment ideally.
A fast growing client of ours in St Albans, are looking to recruit an enthusiastic Customer Service Executive, to join their friendly head office team.
Due to increased business, an exciting opportunity has arisen to join one of our respected clients as a permanent Customer Service Advisor within their Customer Servicesdepartment in Hornchurch.
This role would suit a hardworking, driven, reliable candidate who is confident speaking on the phone as the majority of this role will be answering the phones and dealing with customer queries.
Duties
Communicating internally important feedback from customers.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat.
My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation.
The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to.
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?