- Monday to Thursday 8.30am-5pm
- WFH on Fridays
- Must be someone with previous customer service experience either from a head office, retail or catering environment ideally.
A fast growing client of ours in St Albans, are looking to recruit an enthusiastic Customer Service Executive, to join their friendly head office team.
This role is perfect for someone who lives and breathes customer services and genuinely enjoys dealing with people and their queries! If you are a natural born communicator, who enjoys getting to the bottom of customer problems - then this is a great role for you.
Duties will involve:
- Dealing with customer queries over the phone
- Processing orders
- Dealing with delivery issues
- Sending invoices
- Logging information on the system
- Responding to customers online via email / online chat
- Dealing with in depth customer queries and liaising with other departments to find a resolution
This client is really open to what "type" of customer service experience you have - but they key is that you love what you do, enjoy learning new things and have a passion for resolving customer queries.
It's most definitely suited to someone who wants to work hard, prove themselves and then progress within a company over the next few years.
APPLY NOW!