Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
Posted by Santander Consumer Finance • £27K/yr to £29K/yr
SCUK, one of the UK's Leading Motor Finance companies are pleased to share that we are currently looking for a Customer Relations Advisor to join our busy Customer Service team, based in Redhill, Surrey.
In this interesting role you will be responsible for investigating complaints that have been received via written correspondence or that have been escalated from other departments, and ensuring a suitable resolution is achieved for both the customer, and the business.
You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of evidence including call recordings.
We are looking for anexperienced Customer Service professional, experienced in supporting customer throughout their entire journey.
Do you have experience of working within a customer service position and helping business customers via telephone and emails?
You will be responsible for providing product/services information, answering questions, and resolving any emerging problems that customers might face, with accuracy and efficiency.
Our client, a rapidly growing employer based in central Guildford is looking to recruit a committed, attentive and hard working Customer Support Agent to join a very successful, knowledgeable and passionate team of professionals.
Working for a business and CEO who has reached great strength in the market place, you will be joining a business that continues to grow and a team of friendly professionals that really are passionate about what they do.
With ambitious growth plans over the coming years, this is an opportunity not to be missed.
Our client is seeking an enthusiastic and customer-orientated person to join their team who are committed to giving a great service to both existing and potential new clients.
Up to £30,000 Monday to Friday 9am - 5pm Private pension Car parking