As they continue to expand, they are seeking a dynamic Head of Customer Services to lead their customer service operations, ensuring their clients receive exceptional service and support.
Our client is a leading FMCG brand specialising in the production and distribution of arts and entertainment ware across the UK and Europe.
With a commitment to quality, innovation, and customer satisfaction, our client caters to a diverse range of B2B clients, from small retailers to large national accounts.
Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.
You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.
The Head of MSP Operations is a senior role within our client and requires a customer centric individual to lead the growing team of service and 1st line tech support and service teams in what is a thriving MSP professional environment.
This role is 4 days PW in the office and 1 from home
Package is negotiable based on experience (package between 70 and 85k, based on deliverables) bens
They are seeking a dedicated and proactive Customer Service Representative to join their team in High Wycombe.
My client is a global leader in the distribution of electronic components, committed to excellence in every aspect of their business.
They pride themselves on delivering top-notch service to their customers and fostering a dynamic work environment where every team member is valued and supported.
Our customer service team are contracted to work 40 hours per week working shifts between Sunday Saturday, on a rotating shift pattern 8am 10pm
Fully Flexible 8hrs per day, 5 days out of 7
Are you passionate, customer-focused professional with exceptional comminucation skills
We'are looking for two people, within commutable distance of Nottingham City Centre to join our team of Customer Service Executives in our Nottingham based Buzz Hub.