The Head of Customer Service and Transformation will be responsible for the operational and strategic lead for the customer experience functions, lead and drive the creation, transformation, and operational excellence of a new Customer Experience approach and Customer Hub.
This will be a a hybrid role for The Head of Customer Service and Transforamtion.
Our client is currently undergoing a major transformation of it customer services to improve its customer journey, service and efficiency.
PA to Directors & Vice Presidents - 16 month Fix Term Contract MUST SPEAK Korean!
General
You will provide a proactive and high standard of support to the Managing Director and Vice President, while managing their diaries to ensure that appointments and meetings are efficiently prioritised, allowing them to make maximum use of operational time.
Hybrid working - 3 Days in the office, 2 days from home
K-People Europe is a recruitment consultancy specialized in Korean speaking jobs with a dedicated Korean recruitment consultant working in London since 2007.
(2) Working in conjunction with Order Desk Management, Sales & Supply Chain Managers to develop, progressively improve daily operations and supporting the main demand planner.