The File Handler will manage a caseload of varied EL/PL cases on behalf of a number of insurance clients.
The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases.
The majority of the cases will be Fast-Track with the potential to handle Multi Track cases up to £100K, cases are generally handled on a non-delegated authority basis.
New opportunity as a complaints handler whereby you'll be responsible for handling and management of complaints and any associated admin tasks efficiently and to agreed timelines.
Key Responsibilities & Accountabilities
Manage and handle complaints from initial notification through to final agreement, in line with DISP rules.
Handle complaints constructively and in line with company and Financial Conduct Authority guidelines, escalating when a solution cannot be found.
Meraki Talent are seeking an experienced Complaints Handler for a permanent opportunity within the heart of Glasgow.
Joining an established team, you will be instrumental in supporting customers through their complaint journey, ensuring a smooth and customer focused service.
Applicants must speak Italian or Dutch at a fluent business level.
Posted by Clearwater People Solutions Ltd • £35K/yr to £45K/yr
We are looking for an Account Handler to join our client their team permanently.
The Account Handler will be working within the motor and commercial industry and must have experience in both or either fields for a minimum of 2 years.
The Account Handler will be full-time in the office based in London.
Are you skilled in complaint handling and provide excellent customer service
We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.
Do you have a passion for fairness and want to do work that makes a positive difference to someone's life