The File Handler will manage a caseload of varied EL/PL cases on behalf of a number of insurance clients.
The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases.
The majority of the cases will be Fast-Track with the potential to handle Multi Track cases up to £100K, cases are generally handled on a non-delegated authority basis.
NJR Recruitment are delighted to be supporting this highly successful business in their recruitment of an Account Handler to join our client's specialist Motor Trade team.
Do you have proven motor insurance experience?
Would you be keen to further your career with one of the UK's leading insurance brokers?
Posted by Douglas Scott Legal Recruitment • £20K/yr to £30K/yr
My client, a leading firm, is seeking a dynamic Small Claims File Handler to join their litigated motor team.
Liverpool (1 day in office, rest from home)
The successful candidate will manage a portfolio of litigated small claims track files, including those in the OIC portal, handling both quantum and liability cases with efficiency and precision.
As a Complaints Handler, you will report into our Complaints Manager and your primary responsibility will be managing complaints from our customers.
You'll act as a key person for ensuring complaints are acknowledged promptly and handled professionally.
About the role
Our Complaints team is looking for an enthusiastic, highly-organised, and detail-oriented person to play an active role in the quality assurance and customer service of our growing company.
To effectively manage a portfolio of litigated small claims track files (including those in OIC portal) under the supervision and guidance of a lead File Handler/ supervisor.
The role is a perfect opportunity for someone wanting to take their first steps in to litigated file handling and begin to develop the skills required to manage a full litigated caseload.
The role will involve handling both quantum and liability small claims and some lower value fast track cases efficiently and proactively whilst utilising effective telephone negotiation techniques to obtain the appropriate settlement.