Posted by Service Care Solutions - Social Work • £192/day to £250/day
About the Role
Service Care Solutions is assisting a police force with the recruitment for an End User Device (EUD) Engineer.
The primary purpose of this role is to ensure that end-user device services meet high-quality standards, providing excellent customer experiences and adhering to agreed Service Level Agreements (SLAs).
Working within the print and post room and archiving and desk delivering services to our internal clients.
Solent, Southampton - Full-time, Permanent
There are two elements to the role with both the external and internal roles being a combined role:.
To provide exceptional customer service and foster excellent working relationships with external clients and internal clients/contacts providing a first-class level of service to everyone, showing professionalism and displaying a friendly, helpful disposition both locally and across the firm.
Amour Recruitment are seeking an experienced and dynamic Service Delivery Manager to oversee the Order Fulfilment, Service Delivery, and Technology Innovation functions for our client based in Waterlooville.
This role requires exceptional leadership, project management, and client relationship skills to ensure the seamless delivery of IT services, drive continuous improvements, and exceed customer expectations.
The successful candidate will lead a high-performing team, manage client onboarding, and maintain compliance with ISO/IEC 20000-1:2018 standards.