Estates Assistant
£25,000 DOE
Solent, Southampton - Full-time, Permanent
To provide exceptional customer service and foster excellent working relationships with external clients and internal clients/contacts providing a first-class level of service to everyone, showing professionalism and displaying a friendly, helpful disposition both locally and across the firm.
There are two elements to the role with both the external and internal roles being a combined role:
- Working within the print and post room and archiving and desk delivering services to our internal clients.
- Delivering services to our external clients via reception within the client suite.
You will be primarily undertaking the internal Workplace duties but will be required to cover reception when needed.
Some of the key responsibilities:
- Working as part of a team to co-ordinate estates administration and H&S tasks.
- Responding proactively to telephone / email queries from both internal and external clients.
- Scanning correspondence to iManage.
- Working with PAs and Legal Advisers to support and understand their requirements
- Managing and co-ordinating the meeting room booking system whether by email or phone request and ensuring emails are checked and processed throughout the day
- Managing and co-ordinating all client hospitality and client catering for all types of events
- Organising refreshments, equipment (laptop, flipcharts etc) and ordering breakfast/lunch etc as is required by the client/internal client.
- Collections and deliveries as required - internally and externally.
- Assisting internal clients with general print and post enquiries
- Meet and greet clients and visitors (internal and external), looking after all of their requirements whilst on our premises including organising any ad hoc requests such as photocopying, deliveries, booking taxis, further refreshments.
- Ensuring completion of the handover book, creating handover holiday notes etc., to ensure continuity of service.
Keys Skills and Attributes:
- Preferably a minimum of 12 months previous Receptionist experience within a professional services environment, ideally within the legal sector.
- Ability to work flexibly covering early morning and evening meetings where necessary.
- Confident in setting up audio visual equipment and troubleshooting during client meetings where required.
- Excellent personal presentation with a professional and respectful demeanour.
- A smart, polished, friendly, helpful, confident and 'can do' approach.
- Excellent keyboard skills to access/draft e-mails and intranet applications with knowledge of Outlook and Word.
- Having confidence in liaising with suppliers and contractors.
- Excellent internal and external client care and communication skills.
- Self-confidence and ability to demonstrate initiative.
- Ability to grasp things quickly and easily.
If you would like to learn more about this opportunity, contact Lucy Allan for a confidential discussion.
LR Legal is a specialist legal recruitment agency with a reputation based on trust and integrity. We will always ask your permission before sending your CV to any of our clients.
The PQE identified on this advertisement is a guide only and does not preclude applications from those with more or less PQE.
LR Legal Recruitment is operating as an Employment Agency in respect of this vacancy.
- We require a lawyer who has gained the necessary experience for the position advertised. The PQE identified on this advertisement is a guide only and does not preclude applications from those with more or less PQE.