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Contract: Fixed Term (6 months) & Permanent Opportunity available Recruitment Partner: Lizzy ParfittPeoplePoint is part of the Employee Relations Team within HR Operations. We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face. We are a team of c18 ER Advisors working within a shared service environment. The majority of our contacts are by email & phone and we handle an abundance of queries from line managers across our stores, opticians, support office and logistics divisions. About the roleIn this role, you report into the ER Manager and with your practical experience of employee relations and policy legislation, you will contribute directly to Boots' ambition to become the world's best pharmacy-led, health and beauty retailer, with a reputation for legendary customer service. You'll provide immediate in the moment' advice on a daily basis that takes into account the very latest employment legislation.The cases you'll handle will vary from disciplinary and grievance cases to performance and capability issues, ranging in degrees of complexity, from straight-forward return-to-work cases, to potential gross misconduct cases. With our aim of driving line manager capability you will use your coaching ability to coach managers into making their own decisions.In addition to taking calls, you will also give some face-to-face advice to Support Office managers, as well as respond to email requests for information or advice.You will always aim to deliver the team's high customer satisfaction targets with your focus on giving professional, friendly, and expert advice. What you'll need to have You will have experience working in a similar or more generalist role, either way, you'll have experience of the practical application of up-to-date employment law knowledge to a variety of employee relations issuesYou must be comfortable giving immediate advice that is accurate, commercially focused, and often complex, to help line managers make the right decisionsYou'll be a strong communicator who's able to build great relationships over the phone and get to the nub of the issue quickly.You'll also be a strong influencer, able to get the right balance of coaching and persuasion into every call. It would be great if you also have You don't need to have worked in a shared service centre/contact centre environment before, however, you will need to be prepared for this type of environment Our benefits Boots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.#LI-Onsite
Recruitment Partner: About the role The individual will be a key member of the business unit leadership team. This person will need to build big relationships across multiple stakeholders in order build and shape the future of the categories that they lead directly, as well as the wider business unit performance. This will involve exec level engagement to support the delivery of the overall business retail 3YP. You'll require expertise in understanding the consumer & market trends and be able to translate these into actionable plansHave a high level of knowledge around managing a category P&L with full responsibility for articulating performanceUnderstand and can utilise the potential of Boots Brand Own Label as an important driver for successBe able to develop supplier relationships, our brand partners believe in you to deliver the future growth in the market and these relationships will be with influential leaders within our suppliersThe role will have direct line management responsibility for a team. Direct reports to include leading and developing individuals to deliver departmental targets What you'll need to have Capable to build strong relationships up to General Manager level in our suppliersA true expert in retail and category management with a wide depth of experience across multiple categoriesSomeone who creates commitment and belief in others playing a key role in ensuring suppliers and internal stakeholders are bought in to the vision for the future of the businessStrong commercial awareness with a deep understanding of customer needs and motivations able to translate insight to strategy to trade plans which capitalise on customer and market opportunities Adept at handling and leading in times of change and ambiguity, exploiting market and category development. Identifying opportunities before our competitors, leveraging, protecting and growing our brand value each step of the wayStrong influencing and negotiation skills for commercial decisions and gain credibility at all levels in the businessYou will inspire not only your own team, but also individuals across the organisation who support the category, effectively leading a virtual team within the business unit, with CoEs and potentially across business units Our benefits Boots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.???????#LI-Onsite
Recruitment Partner Support Office Contract: Permanent, Full Time - 5 Days / WeekBased at Nottingham Support Office About the roleIf you have a recruitment background and are looking to join a people-focused and purpose-driven function, this could be your next move. This is a diverse role in which you will coach and use your expertise in recruitment best practice to support our hiring leaders in finding top talent to further your functions capabilities.This is an opportunity to make a real difference and to showcase your creative skills through our social platforms to deliver a first-class end-to-end candidate and hiring manager experience. Reporting to our Recruitment Manager for Support Office, this is a fast-paced role that will allow you to have real ownership to truly partner your stakeholders. Working in partnership with the HR Business Partners and relevant stakeholders to understand the demand for current and future resource requirements (both internal and external) and creating recruitment plans to source great people for the business whilst taking into consideration the vision and challenges to the relevant business area. Representing our brand externally in a professional and creative manner to raise the profile of the business functions, including social media activity and attraction. Ensuring that we give an exceptional experience to all candidates at each stage of the recruitment process. This will involve preparing candidates for interview, giving and receiving feedback and negotiating successful offers. Working in collaboration with the Hiring Manager and wider HR team to provide recommendations and solutions for continuous improvement Understanding the market for talent against all key pipelines and using this expertise to work with Recruitment Marketing team to generate and deliver relevant attraction campaigns and develop short- and long-term plans. What you'll need to have Previous recruitment agency or in-house partnering experience Experience in delivering full life-cycle recruitment across a variety of disciplines Effective stakeholder management and ability to work collaboratively Experience of using creative attraction techniques to deliver great talent pipeline strategies and keep warm methods Customer centric approach in all recruitment activity Continuous improvement ways of working It would be great if you also have Experience within corporate head office recruitment Knowledge of Application Tracking Systems or CRMs Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next We'll review your application and if successful invite you to attend an interview.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
As an Assistant Manager you'll inspire and lead your team, use your passion and strategic thinking to drive the business forward and help us change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond. About the role You will lead, challenge and inspire your team to deliver business growth by providing care to our customers and patientsYou will report into the Store Manager and assist them in driving customer experience, sales and business KPIsDeliver a sustainable and efficient retail and pharmacy operating platform in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectationsConduct regular reviews, audits and risk assessments to protect patient and public safety What you'll need to have Confident leadership skills with the ability to coach othersExcellent communication skills, and able to act as a brand ambassador for Boots throughout your store and regionA strong understanding of how to lead and deliver a company strategy, with the ability to implement in store to lead strong performance resultsAbility to work at pace and react to the changing needs of the customerA collaborative personality and able to succeed in a team centred approachExperience keeping up to date with your own learning and development It would be great if you also have Confidence with navigating and embracing new technology1 years of experience working in a similar role at a large retailer Our benefits Discretionary annual bonusGenerous employee discountsFlexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, Click Here What's next If you're application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Recruitment Partner: About the role This is an important role within the SSC where you'll be an integral member of the leadership team, responsible for leading a team of first-line managers who are responsible for the daily output of the department, you'll need to be motivated to drive operational efficiency and performance. To lead, develop and motivate a team who are focused on maximising shelf availability and delivering the highest service level possible to storesManage performance of staff and achieve the throughputs in their functional areaTo ensure team members receive performance reviewsTo make short-term decisions in the operation to overcome anything that may affect on service to stores or availability of productsTo maintain an handover from the off going shift, the preparation and delivery of pre-shift briefings and the coordination of activity and maintenance of a positive working relationship with the wider management teamTo implement short and medium operational plans within the warehouseTo lead the Health & Safety and Shrink agenda with own team and operating areaTo ensure that a positive culture is created through communication, recognition and support also responsible for ensuring that the partnership process is supported and visible to the team What you'll need to have Experience of managing and motivating an operational team including planning and organising, exposure to controlling costs and managing a budget.Experience in working and knowledge of Supply Chain, warehouse processes and flows are essential to this role.Effective cross functional working and strong communication skills that are effective at all levels.Support Team Leaders in developing themselves and their teams and managing performance issues that are fundamental to a successful operation.The ability to interpret high-level data, forward thinking, drive and motivate teams to achieve results and help to create a culture that they are proud to work in. Our benefits Boots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.#LI-Onsite
Workforce AnalystVacancy closing date: 29th May 2024Recruitment Partner: Emily Smith-KennyHave you ever wanted to shape our investment in over 40,000 colleagues?We have a rare, exciting opportunity for a Workforce Analyst to join the Allocation of Colleague Investment (ACI) Team. Reporting to the Workforce Manager, you will support with workload and salary planning for all Boots UK and ROI stores, and will play a key role in ensuring that our stores have the right people, in the right place, at the right time. You will have the opportunity to leverage your expertise and knowledge of data, problem solving and process mapping to help deliver workload and salary budgets to each store.About the roleThe Allocation of Colleague Investment (ACI) Team is a small but high-profile team within the Central Operations function, and plays a key role in supporting the Retail Leadership Team, and over 2,300 stores across the UK and ROI.Key responsibilities include: Modelling forecasted workload for each store based on complex datasets from across the business Calculating the required salary and colleague shape of investment based on the workload each store needs to deliver Interpreting complex data streams and delivering insights Supporting the creation of business cases from stakeholders across the Business Units Identifying continuous improvement opportunities using a combination of practical knowledge of retail environments and dataWhat you'll need to have Strong analytical skills, able to understand complex data streams and highly proficient in Microsoft Excel Ability to make complex processes simple, and have a strong continuous improvement mindset Adaptable to tight deadlines and be able to flex your workload to support the long-term projects as well as short term ad-hoc data work Ability to understand and translate real-world processes / tasks occurring into data-driven process mapsIt would be great if you also have Previous experience of IBM Planning Analytics / TMI, VBA, Power BI and Power Automate Previous experience of Workforce PlanningOur benefits Discretionary annual bonus Generous employee discounts Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why BootsAt Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.What's nextIf your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.#LI-Onsite
Contract: Fixed Term (12 months) Recruitment Partner: Lizzy Parfitt About the role We are an in-house pensions department who is seeking an experienced defined benefit pensions administrator, who has worked for either an in-house pension administrator and/or a third-party administrator. You will report to the defined benefit Team Leader within a team of 6 other pension administrators at varying levels. The team deals with all the aspects of pension scheme administration in a fast pace atmosphere.You will: Carry out calculations in all scenarios of member events i.e. retirements, transfer outs and deaths.Collate responses to assess if further information or action is needed.Respond to members and taking action to improve the member experience.Update member details via the Schemes UPM system and the ability to record all actions.Communicate to members and third parties via letter, telephone and email. Hybrid working:We currently operate a fixed hybrid working approach for Support Office team members with a mix of remote and office-based working. Our set office days are Tuesday, Wednesday and Thursday with team members able to work remotely on Mondays and Fridays. What you'll need to have Passionate about pensions administrationA minimum of 2 years defined benefit pension administration experienceCompetent with IT systemsStrong numeracy and literacy skillsTime management skills and the ability to organise and prioritise own work loads. It would be great if you also have Experience of using UPM Our benefits Boots Retirement Savings PlanEnhanced maternity/paternity/adoption leave payDiscretionary annual bonusGenerous employee discountsFlexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, click here. What's next If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.