We are a team of c18 ER Advisors working within a shared service environment.
We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face.
The majority of our contacts are by email & phone and we handle an abundance of queries from line managers across our stores, opticians, support office and logistics divisions.
You will report into the Head of HR and sit at the heart of the people agenda for the respective function, where you will gain an understanding of the function you partner, collaborating with the leadership teams to deliver the commercial strategy with a robust people plan and talent agenda, allowing you to support development of the culture and leadership accountability.Key Responsibilities
About the role
We have an exciting opportunity to join our HR Business Partnering Team within our Nottingham Support Office, partnering with our Central Operations function.
They are a dynamic team, working to deliver a differentiated, competitive and customer led range in store.The team are accountable for delivering the sales and profit budget using the key levers of range, price, promotions and distribution to delight our customers enabling them to feel good'.
Our Category team are at the heart of our business and play a critical role creating compelling reasons for customers to shop at Boots.
You'll also work with our data team and internal agency to create and deliver best in class email and direct mail campaigns.Key Responsibilities: Manage multi-channel (Email, Direct Mail, App Content) Loyalty campaigns to deliver Boots and No7 objectives.
Reporting to the Marketing Manager you will work cross functionally with internal and external teams, including wider marketing, trading teams and brand managers to deliver the best customer communications for No7 Beauty Company.
You'll also develop market leading CRM strategies aligned to brand and Loyalty objectives; delivering personalised beauty-led content, inspiring our customers.
The individual will be a key member of the business unit leadership team.
This person will need to build big relationships across multiple stakeholders in order build and shape the future of the categories that they lead directly, as well as the wider business unit performance.
This is a diverse role in which you will coach and use your expertise in recruitment best practice to support our hiring leaders in finding top talent to further your functions capabilities.This is an opportunity to make a real difference and to showcase your creative skills through our social platforms to deliver a first-class end-to-end candidate and hiring manager experience.
Recruitment Partner Support Office Contract: Permanent, Full Time - 5 Days / WeekBased at Nottingham Support Office About the roleIf you have a recruitment background and are looking to join a people-focused and purpose-driven function, this could be your next move.
Reporting to our Recruitment Manager for Support Office, this is a fast-paced role that will allow you to have real ownership to truly partner your stakeholders.
Closing Date: 1st JuneLocation: NottinghamContract: Permanent, Full-timeRecruitment Partner: Frankie McCallister-LyasAbout the role:Welcome to the Boots PR team a dynamic and exciting team at the centre of the Boots business.
Our Corporate PR Manager is instrumental in building and protecting the Boots brand, ensuring that we continue to cement our position as the leading health and beauty retailer in the UK.
About the role
Reporting to the Head of External Communications, the position involves the development and activation of PR strategies and campaigns designed to engage media and key stakeholders in Boots strategic agenda.
This is an important role within the SSC where you'll be an integral member of the leadership team, responsible for leading a team of first-line managers who are responsible for the daily output of the department, you'll need to be motivated to drive operational efficiency and performance.
Supporting the Customer Operations Manager with ongoing relationship management.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.