The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
Sanctuary Personnel is looking for a competent Customer Service Officer to join our team in Surrey.
As an Customer Service officer, you will play a key role un taking the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence.
You will support the management of effective delivery of the clients' major repairs programme and investment projects by undertaking a wide range duties to ensure high levels of customer satisfaction.
A well established and highly reputable business based in Epsom is looking for an HR Administrator to come on board for approximately 3 months to support with all things Recruitment Administration!