This role will provide risk, assurance and business continuity advice to all colleagues within the group.
In this key role you will support the Risk and Continuity Manager and the Head of Safety, Risk and Assurance to ensure the Group has effective arrangements for risk, assurance, business continuity and incident management.
Adecco's Public Sector Division are partnering exclusively with Gentoo Housing to assist them in recruiting an experienced Risk and Assurance Advisor for on a permanent basis to work out of their offices located in Sunderland.
You'll need to have excellent written and verbal communications skills, be detailed orientated and have past experience coach and developing a team.
As a Fraud Complaint Customer Service Associate, you'll investigate complex complaints across our fraud team, taking ownership of the end to end process to complete the investigation.
You'll have a team of complaint handlers to support developmentally and coach.
With the organisation going through an exciting transformation journey, you will be responsible for the delivery of a portfolio of business analysis and improvement activities in relation to both end-to-end project and business-as-usual work.
I have a fantastic opportunity available to any Business Analysts who are based in the North East and are looking for a new challenge.
This role will play a key part in ensuring these transformation projects benefit from following business improvement methodologies to engage our people along the journey and to ensure the improvements are sustained.
Posted by Robinson Financial Careers • £25K/yr to £50K/yr
The successful applicant must be a strong and confident communicator with an interest in the financial advice sector.
A new opportunity has been created for driven individuals to join our established graduate program at one of the UK's largest and most dynamic Chartered Wealth Management Houses, at their offices in Doxford International Business Park.
The individual should have an appreciation, and preferably experience, of offering high quality service to consumers and should be prepared to commit to a comprehensive schedule of CPD to further support this.
You'll need to have excellent written and verbal communications skills, be detailed orientated and work at pace.
Any experience working with complaints is desirable.
As a Complaint Handler, you'll investigate complaints within our debit and fraud team, taking ownership of the end to end process to complete the investigation.
To hit the ground running it's essential that you have some of these skills and experiences too:
The purpose of this role is to provide an exceptional experience to our Brokers and Solicitors across both telephony and webchat, enabling them to achieve their ambitions and meet their clients mortgage needs whilst contributing to the Life Moments commercial ambitions.
Experience of working in a customer-obsessed role preferably from a Business to Business perspective although not essential
You will need to have good judgement, be analytical, have great attention to detail, be flexible, self-motivated, driven & deliver excellent customer service whilst always adhering to their individual underwriting authority limits and in accordance with the procedure manual.
The role requires dealing with clients over the phone and via e-mail to ensure retention and sales targets are maximised, through the provision of efficient communication & negotiation skills.
The purpose of the role is to provide quotations for New Business and Renewals to assist the Branch and be a referral point for the Assistants.
Posted by McNally Associates Limited • £35K/yr to £45K/yr
General
A key part of this role will be collaborating closely internally with our client's claims teams to ensure they offer customers a great claims journey, offering guidance and expert support to both internal and external customers.
The ideal candidate will be able to balance their workload, have a good awareness of the marketplace and the ability to communicate with people internally and externally to a high standard.
Required Skills/Experience
Applicants must have City & Guilds/HNC or equivalent qualifications in a motor vehicle related subject and be members of, or qualify for membership of, the IMI or IRTE and be studying or prepared to study for membership of the IAEA.