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INFRASTRUCTURE ENGINEER - BASED IN EPSOM - KT18 5AP - 5 minutes walk from EPSOM train station. HYBRID WORKING - Subject to probation SALARY: £35,000 to £39,000 per year based on experience. Our client is seeking a skilled Infrastructure Engineer with comprehensive expertise across a range of Microsoft services, cybersecurity, network infrastructure, and cloud technologies. This role involves supporting, managing, and optimising our infrastructure to ensure seamless operation, security, and reliability. An innovative software house established in 1998 and based in Epsom, Surrey, specialises in delivering complex solutions to both public and private sector organisations. With decades of experience, we have built a reputation for excellence. Their flagship product is a powerful communication and engagement platform trusted by Communication and engagement officers to effectively communicate important information, updates, and public services to citizens, stakeholders, and employees. It is used to increase public engagement, promote government initiatives, share policy changes, and provide essential services such as health, education, and local government updates, all in a timely and accessible manner. Their software also helps foster transparency, trust, and community involvement. As a mature and stable product, our software serves thousands of users and continues to grow through constant innovation. With this growth comes a heightened need for a secure, reliable environment. We are seeking an experienced and skilled individual who is passionate about technology and eager to learn and innovate. Our client is a proud member of the G-Cloud and DOS (Digital Outcomes and Specialists) frameworks, playing a key role in the UK government's digital transformation program. KEY RESPONSIBILITIES: Microsoft 365 Administration: Strong proficiency in administrating Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, and Teams. Infrastructure & Network Management: Advanced skills in managing on-premises infrastructure, including firewalls, routers, switches, and related networking components. Expertise in diagnosing and resolving network issues is essential. Cybersecurity: Implement industry-standard cybersecurity practices to secure data, networks, and applications. Conduct regular vulnerability scans and assessments, and present findings and recommendations to senior management. Server Management: Proficient in installing, managing, monitoring, and troubleshooting Microsoft Windows Servers and Linux environments. Expertise in server builds, RAID configuration, hardware troubleshooting, and upgrades. Mobile Device Management (MDM): Experience with MDM solutions (such as ManageEngine) for managing and securing mobile devices across the organisation. Email Deliverability: Hands-on experience in monitoring and analysing email deliverability metrics. Capable of proactively identifying and addressing deliverability issues. Public DNS & Email Authentication: Proficiency in configuring DNS and email authentication records, including SPF, DKIM, and DMARC. Continuous Improvement: Help identify areas for improvement in the infrastructure management process and assist in implementing more efficient workflows. SKILLS AND QUALIFICATIONS: Strong Networking Skills: Proficient in configuring and troubleshooting SonicWall or other enterprise grade firewalls, with strong network troubleshooting skills. Experience in a data centre environment is preferred. Strong Communication Skills: Demonstrated ability to clearly and effectively communicate with both technical and non-technical stakeholders, translating complex technical concepts into understandable terms. Analytical Mindset: Strong analytical skills with the ability to break down complex issues into manageable parts and a deep understanding of customer needs. Team Collaboration: Proven experience working effectively with development teams, product managers, and cross-functional teams to support infrastructure needs and project goals. Certifications: Any relevant certification in Microsoft Servers, Azure Cloud, or network security is highly valued. If your application is successful, you will be contact shortly. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk