We are looking for two Maintenance Hub Agents to join our Customer Support Centre in Walsall.
As a Maintenance Hub Agent, you will provide exceptional service to our customers and colleagues, ensuring all maintenance requests are handled according to our Service Level Agreements (SLA).
We uphold three core behaviors that guide all our actions
Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority.
General
Your work will directly influence our strategy by driving customer insight into the heart of our decision-making processes.
About the role... As an Insight Analyst at Poundland & Dealz, you will play a pivotal role in embedding robust customer and market insights into key business decisions that shape the future of our business.
We are looking to recruit a Care Coordinator to join us at one of the brands of Catalyst Care Group - Leaf Complex Care.
The role of the Care Coordinator primarily involves office-based responsibilities during the initial 6-month period, followed by the prospect of transitioning into a hybrid work arrangement.
General
As a Care Coordinator, you will offer support and interaction to clients and clinicians within the organization, while exceeding our client's aspirations by going the extra mile to deliver quality service.
Working for our Compliance team means translating our regulation into action and making sure the industry understands and adheres to the legislation set out to protect the public's interest.
The team are responsible for testing licensees against the requirements of holding a GB gambling licence, are involved in raising standards initiatives and work to ensure that consumers are protected from gambling harm.