Our client is a well-known long-established award-winning provider of some of the best life and protection products and private health products on the market today.
Due to maternity leave, we are seeking to appoint appropriate cover to work within their offices in Cambuslang, Glasgow.
The duration of the contact is between 7-10 months and may for the right candidate lead to permanent employment.
Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions