Their focus is to deliver high levels of customer satisfaction in all aspects of the service that they offer.
Our client was established in 2010 as a not-for-profit housing association, with almost 6,000 homes they are the largest provider of affordable homes in Blaenau Gwent.
Part of that is to ensure their customers' homes meet the Welsh Housing Quality Standards, and that is why since 2010 they have invested over £130 million in their homes.