This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report.
As an Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business.
You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant.
The role holder will be responsible for supporting the Fraud Specialist across all areas of fraud prevention within the business.
This will include taking part and supporting on a range of fraud prevention measures, as well as investigation and mitigation required for contracts either suspected of, or confirmed as fraud.
The role will include overall responsibility for working through the HPI React system, and applying the correct outputs for each queue.
We are looking for an experienced Fraud Team Leader with a passion for leading and motivating a team support our key client within the financial service sector on a remote basis.
You will be managing a team providing telephone support to customer with fraud queries and escalations.
This is a fully remote role, and you will be required to work 40 hours per week, working a condensed 4 day working week shift pattern of 4 days on and 4 days off.