You will have an understanding of how Operational Resilience standards, processes and procedures, defined by the Group Operational Resilience Programme are to be designed and developed then implemented.
The successful candidate will be accountable for the ongoing maintenance, integration and continuous improvement of Operational Resilience within the domain.
The purpose of this role is to lead and represent a Markerstudy business area's Operational Resilience Team delivering regulatory requirement deliverables via a number of defined workstreams led by the Group Operational Resilience Programme.
Reporting into the Compliance Manager, your main purpose within this role is to ensure the Quality and Compliance of the internal and external contact teams are in line with the contractual Quality requirements from our clients.
You will conduct quality assurance reviews in line with applicable legislation, regulation, client requests and company policies.
Purpose of role
A great opportunity has come up for a Quality Assurance Officer to work for a leading Utility company based in Romford, this is a full time position based 5 days a week in Romford Essex.
A fantastic General Manager opportunity now exists in Romford for this exciting new flagship leisure and hospitality concept which is part of a well-respected and highly successful private group of companies.