We are looking for passionate complaint handlers who want to find fair outcomes for customers to join a motor finance provider in Newport.
The role is initially full time on site with opportunity to work on a hybrid basis after 2 3 months and passing sign off.
You will be communicating with the customer and third parties to understand the situation in detail, reviewing facts and evidence, and concluding the outcome in a final letter.
The successful candidate will be required to be available anytime between 5am (to assist with deliveries) to 8pm (store closure time), with potential work on a Sunday.Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate will increase after 6 months in role.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.