_________________________
____________________
______________________
____________________
_____________________
___________________
_____________________
____________________
_________________________
_______________________
JOB DESCRIPTION JOB TITLE: SHOWROOM MANAGER DEPARTMENT: RETAIL BASED: Bournemouth Retail Showroom REPORTS TO: SHOWROOM MANAGER PURPOSE OF THE ROLE Part of the Retail Team, responsibl Managing the day to day running of the showroom, and management of the sales team in addition to actively selling our extensive portfolio of premium tiles to trade and retail customers. MAIN RESPONSIBILITIES Key holder - opening and closing the showroom. Assisting the Retail Manager in the running of the showroom. Managing, supervising and motivating staff. Training and developing new and existing team members. Monitoring and maintaining monthly sales targets. Identifying areas in the product range where improvements are required. Liaising with other departments where required. Assisting with showroom paperwork. Developing in-showroom displays. Dealing with customer complaints. Banking duties. Serving and assisting customers - providing a high level of expertise and knowledge. Generating new sales through local businesses. Processing sales/cash handling. Showroom security/health and safety. Stock replenishment. Maintaining up-to-date POS. Housekeeping. Continually learn about new products and ranges. HEALTH AND SAFETY Endorse and promote a positive and conscious health and safety culture within the Company. Ensure always take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions. Ensure compliance with all health and safety, quality and human resource policies and procedures. These are the main functions of the job but the incumbent may be required to carry out other duties as may be reasonably required to meet the demands of the business. PERSON SPECIFICATION To succeed in this role the person needs to: demonstrate excellent customer services skills; be responsible; be a team leader/motivator; possess good communication/delegation skills ; have decisiveness; be a problem solver; be numerate; be approachable, friendly and polite ; be able to lift product; demonstrate computer literacy; be able to follow instruction without supervision; be organised; be knowledgeable in aspects of DIY (willing to learn technical aspects). Experience in the home improvements sector is desirable. A full (ideally clean) driving licence would be an advantage. REMUNERATION AND BENEFITS We offer a competitive salary and benefits including a contributory pension scheme, 23 days holiday (increasing to 26 days with service) plus public holidays, staff discounts, death in service cover and Medicash Healthcare Cashplan (including shopping, travel and gym discounts). In addition there is structured training and the potential for career progression within our growing dynamic company.
Job Reference: /MT/28-05/1183/13 Job Title: Facilities Manager Location: Kingston upon Hull Salary: Competitive Hours per week: Monday to Friday - 40 hours per week Business Overview OCS are recruiting for a Facilities Manager to cover 2 locations in Durham & Hull. You will be working flexibly to meet business requirements, Monday Friday, 40 hours per week with out of hours support. You will be responsible for overseeing effective delivery of Technical Services, Cleaning services, Reception Services, Catering, Helpdesk, Mail Room, Window Cleaning, Grounds Maintenance and other service lines and ad hoc areas as required. BPSS security clearance is required for this role. Job Overview We are currently recruiting for a Facilities Manager to join our passionate and driven team based at our client's site in Kingston upon Hull Key Responsibilities: You will oversee service delivery, manage performance levels and support improvements to service delivery across all service lines, collation and provision of all required reporting, contract administration and support the contract management team, in line with all processes and procedures Ensure all process and procedures are in place and regularly reviewed and updated for each service line with the support of the Service Leads for the relevant areas Manage the service delivery to the required standards to effectively maintain contractual performance to the required levels against KPIs and SLAs, ensuring financial penalties are avoided Full line management responsibility for the teams on site ensuring teams are effectively supported and all company policies are followed Effective control of financial management processes across areas of responsibility to support the Account Director in ensuring effective financial performance of the overall contract Recruitment of employees to ensure optimum resources levels are maintained at all times As a direct point of contact with the client you will be required to build and maintain relationships, acting in a pro- active and professional manner with the ability to solve problems and think on your feet Your day to day responsibilities are to manage the site's effectively to ensure all areas are fully staffed at all times, audits and daily checks are carried out and that the site runs smoothly and to the agreed service level agreements in place Management of SMEs and subcontractors to ensure effective service delivery across all areas of service delivery You will have an understanding of contracts and exceptional organisational skills You will oversee helpdesk management, analyse data and collate reports as required to support the Senior Management Team Collation of monthly client reporting for operational performance and KPI performance About You: Applicants must have the right to work in the UK Will have a background relevant experience to effectively deliver the role Will manage a team of operational delivery employees, around 20 to 30 employees Sound financial knowledge regarding budgets, P & L accounts, stock and staffing spends A professional management style and knowledge of Payroll and HR procedures including recruitment, disciplinary and grievance hearings would be an advantage Ability to demonstrate customer focus and to have daily meetings with the customer High level of planning and organisational skills You will have direct contact with the client so immaculate personal presentational is key Benefits Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Required professional membership fees paid for Win monthly Superstar Awards How to apply If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply! Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply) https://b/form/f3343c912a8643b69cfdc89dc2bbba8f
JOB DESCRIPTION JOB TITLE: ASSISTANT SHOWROOM MANAGER DEPARTMENT: RETAIL BASED: CARDIFF RETAIL SHOWROOM REPORTS TO: SHOWROOM MANAGER PURPOSE OF THE ROLE Part of the Retail Team, responsible for assisting the Manager in the day to day running of the showroom, and management of the sales team in addition to actively selling our extensive portfolio of premium tiles to trade and retail customers. MAIN RESPONSIBILITIES Key holder - opening and closing the showroom. Assisting the Retail Manager in the running of the showroom. Managing, supervising and motivating staff. Training and developing new and existing team members. Monitoring and maintaining monthly sales targets. Identifying areas in the product range where improvements are required. Liaising with other departments where required. Assisting with showroom paperwork. Developing in-showroom displays. Dealing with customer complaints. Banking duties. Serving and assisting customers - providing a high level of expertise and knowledge. Generating new sales through local businesses. Processing sales/cash handling. Showroom security/health and safety. Stock replenishment. Maintaining up-to-date POS. Housekeeping. Continually learn about new products and ranges. HEALTH AND SAFETY Endorse and promote a positive and conscious health and safety culture within the Company. Ensure always take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions. Ensure compliance with all health and safety, quality and human resource policies and procedures. These are the main functions of the job but the incumbent may be required to carry out other duties as may be reasonably required to meet the demands of the business. PERSON SPECIFICATION To succeed in this role the person needs to: demonstrate excellent customer services skills; be responsible; be a team leader/motivator; possess good communication/delegation skills ; have decisiveness; be a problem solver; be numerate; be approachable, friendly and polite ; be able to lift product; demonstrate computer literacy; be able to follow instruction without supervision; be organised; be knowledgeable in aspects of DIY (willing to learn technical aspects). Experience in the home improvements sector is desirable. A full (ideally clean) driving licence would be an advantage. REMUNERATION AND BENEFITS We offer a competitive salary and benefits including a contributory pension scheme, 23 days holiday (increasing to 26 days with service) plus public holidays, staff discounts, death in service cover and Medicash Healthcare Cashplan (including shopping, travel and gym discounts). In addition there is structured training and the potential for career progression within our growing dynamic company.