Job Reference: /MT/28-05/1183/13
Job Title: Facilities Manager
Location: Kingston upon Hull
Salary: Competitive
Hours per week: Monday to Friday - 40 hours per week
Business Overview
OCS are recruiting for a Facilities Manager to cover 2 locations in Durham & Hull. You will be working flexibly to meet business requirements, Monday – Friday, 40 hours per week with out of hours support. You will be responsible for overseeing effective delivery of Technical Services, Cleaning services, Reception Services, Catering, Helpdesk, Mail Room, Window Cleaning, Grounds Maintenance and other service lines and ad hoc areas as required. BPSS security clearance is required for this role.
Job Overview
We are currently recruiting for a Facilities Manager to join our passionate and driven team based at our client's site in Kingston upon Hull
Key Responsibilities:
- You will oversee service delivery, manage performance levels and support improvements to service delivery across all service lines, collation and provision of all required reporting, contract administration and support the contract management team, in line with all processes and procedures
- Ensure all process and procedures are in place and regularly reviewed and updated for each service line with the support of the Service Leads for the relevant areas
- Manage the service delivery to the required standards to effectively maintain contractual performance to the required levels against KPIs and SLAs, ensuring financial penalties are avoided
- Full line management responsibility for the teams on site ensuring teams are effectively supported and all company policies are followed
- Effective control of financial management processes across areas of responsibility to support the Account Director in ensuring effective financial performance of the overall contract
- Recruitment of employees to ensure optimum resources levels are maintained at all times
- As a direct point of contact with the client you will be required to build and maintain relationships, acting in a pro- active and professional manner with the ability to solve problems and think on your feet
- Your day to day responsibilities are to manage the site's effectively to ensure all areas are fully staffed at all times, audits and daily checks are carried out and that the site runs smoothly and to the agreed service level agreements in place
- Management of SMEs and subcontractors to ensure effective service delivery across all areas of service delivery
- You will have an understanding of contracts and exceptional organisational skills
- You will oversee helpdesk management, analyse data and collate reports as required to support the Senior Management Team
- Collation of monthly client reporting for operational performance and KPI performance
About You:
- Applicants must have the right to work in the UK
- Will have a background relevant experience to effectively deliver the role
- Will manage a team of operational delivery employees, around 20 to 30 employees
- Sound financial knowledge regarding budgets, P & L accounts, stock and staffing spends
- A professional management style and knowledge of Payroll and HR procedures including recruitment, disciplinary and grievance hearings would be an advantage
- Ability to demonstrate customer focus and to have daily meetings with the customer
- High level of planning and organisational skills
- You will have direct contact with the client so immaculate personal presentational is key
Benefits
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to "CHROMA", our internal colleague-led diversity and inclusion community – join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to "Opportunity" our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Superstar Awards
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!
Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)
https://b/form/f3343c912a8643b69cfdc89dc2bbba8f