Fixed Term Contract - ending on 31st December 2024.
Whilst we can't make any promises right now, there is often potential for us to take on some seasonal colleagues on a permanent basis after the initial festive contract
The task at hand: You will be responsible for ensuring timely, accurate, high volume incentive payments to customers whilst reviewing and suggesting improvements to the current process.
Your responsibilities will include managing technical change requests, troubleshooting and resolving technical issues, and liaising with senior engineers and partners for more complex matters.
As a Managed Service Desk Engineer (T1), you will be the primary point of contact for our customers utilising cloud-based IP telephony solutions.