Answering the telephone take telephone orders by processing the order on Shopify and taking card payments.
Monitoring the consumer customer service inbox and answering emails to customers from our consumer website.
Review of the sales orders which can be shipped on our ERP system and tag these orders on the shipping system so that the warehouse can ship to customers approximately 3 times per day.
Working hours will be between Monday-Sunday 7am-11pm.
The purpose of this role is to provide an exceptional experience to our Brokers and Solicitors across both telephony and webchat, enabling them to achieve their ambitions and meet their clients mortgage needs whilst contributing to the Life Moments commercial ambitions.
To hit the ground running it's essential that you have some of these skills and experiences too: