Looking for an experienced "Operations Administrator" who has previously coordinated service calls to a team of field-based Engineers / Technicians or similar remote staff.
You will be joining a team of 3 Office based staff, responsible for scheduling / allocation of all the field service maintenance visits / calls for the 15 permanent Field Service Engineers, and a team of trained sub-contractors, across the UK.
On average the team handles the allocation of 40-50 calls per day, these are mostly reactive maintenance, some planned preventative calls.
Service Coordinator / Call Scheduler / Service Desk Administrator
Looking for an experienced "Operations Administrator" who has previously coordinated service calls to a team of field-based Engineers / Technicians or similar remote staff.
You will be joining a team of 3 Office based staff, responsible for scheduling / allocation of all the field service maintenance visits / calls for the 15 permanent Field Service Engineers, and a team of trained sub-contractors, across the UK.
Posted by Market36 Recruitment Ltd • £31K/yr to £37K/yr
General
Market 36 Recruitment are currently recruiting for a Field Service Engineer based out of Thatcham, covering the Berkshire area on a permanent basis.
Main purpose of the role will be to provide onsite customer support to our range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs, and inspections.
Roles & Responsibilities
Investigate, diagnose and resolve customer reports of technical problems with equipment.