We are looking for enthusiastic Customer Service Agents to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls and email queries from existing customers and preforming administrative activities.
Candidates will be required to work 37.5 hrs per week Monday to Friday between the operational hours of 8am to 6pm, with alternate Saturday mornings from 9am-1pm.
When a Saturday is worked the time is given back in lieu.
Our zero-hour contract offers flexibility to our employees.
We provide the opportunity to work without being tied to a fixed number of hours each week and create the flexibility you need in your work-life balance!
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
We are seeking a dedicated and skilled Management Accountant to join our high profile not for profit sector client on a 12 month Fixed term Contract covering a Maternity leave.
My client is a renowned Not for Profit organisation based in Cardiff.
They have a strong commitment to providing excellent service and delivering outstanding results across Wales.
My financial services client in Cardiff are looking for an experienced Senior Financial Crime Operations Manager to join the team on a 12 month Outside IR35 contract.
The successful candidate will have a big part in the strategic set up of the Financial Crime and KYC/Onboarding department.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
As the continue to grow and adapt to the market, our client is seeking a skilled and experienced Finance Manager for a 12-month interim contract to support the financial operations and strategic initiatives.
Industry: Manufacturing
Robert Half are recruiting for a leading manufacturing company based in Cardiff, dedicated to delivering high-quality products.