We are working with a leading facilities maintenance provider to recruit an experienced Facilities Helpdesk Manager to join and lead a team across various FM key accounts at their office in Kenilworth.
Duties include
Management of the helpdesk function, line management of team of helpdesk coordinators.
Managing the end to end process of reactive call management, including logging of the work, liaising with the operational teams, uploading of any relevant documentation, customer expectation management, communication with the customer through the journey, and closing the job in the system.
To manage and maintain an effective schedule of work activity and site/project/premises audits covering health and safety, quality and environmental performance throughout the company's facilities and operations.
To implement practical and effective methods, both proactive and reactive, promoting health and safety and safe working practices in the workplace and work sites.
To record and report on good practice and departure from standard procedures, identifying root cause, containment measures and corrective actions and following up actions taken to verify that corrective action has been effectively implemented across the relevant parts of the business.
We are looking for an enthusiastic individual to join our Workforce Management team.
You will be responsible for scheduling Dispatch resources to meet the demand of customer driven emergency workload within Cadent Networks.
General
Reed Talent Solutions are working with Cadent Gas on the search for Workforce Management Administrator to join their fast-paced Workforce Management team.
Within the role, you'll provide support in the oversight and management of all repairs contracts to ensure quality, performance and cost management is delivered for Stonewater.
You'll ensure key metrics around quality, performance and cost are developed, maintained, and reported on a monthly basis, ensuring the highest levels of governance, control and financial probity and controls are in place in all contracts, and ensure value for money and cost control is achieved and maintained.
Stonewater are looking to appoint a Head of Contract Management - someone to contribute to the overall asset management function, with specific accountability for supporting the delivery of quality, performance, and cost of all repairs contracts.
Are you an experienced Health and Safety professional with the drive and ambition to create safe environments?
A great opportunity awaits you at Stonewater, where you will be given the chance to take on an established role as a Health and Safety Advisor working within the Building Safety & Compliance directorate.
Here at Stonewater, we are seeking a Health & Safety Advisor to provide a pro-active, reliable and effective Health & Safety service that meets business needs.