We are working with a leading facilities maintenance provider to recruit an experienced Facilities Helpdesk Manager to join and lead a team across various FM key accounts at their office in Kenilworth.
Duties include
Management of the helpdesk function, line management of team of helpdesk coordinators.
Managing the end to end process of reactive call management, including logging of the work, liaising with the operational teams, uploading of any relevant documentation, customer expectation management, communication with the customer through the journey, and closing the job in the system.
Your Role: As a vital member of our Accommodation Management Team, your primary focus will be on maintaining our high standards of service and luxury living.
Join our team at CRM Limited and be part of delivering outstanding accommodation experiences to our diverse clientele.
We are committed to inclusivity, luxury, and personalized service, ensuring every resident feels valued and at home.
You'll ensure key metrics around quality, performance and cost are developed, maintained, and reported on a monthly basis, ensuring the highest levels of governance, control and financial probity and controls are in place in all contracts, and ensure value for money and cost control is achieved and maintained.
Stonewater are looking to appoint a Head of Contract Management - someone to contribute to the overall asset management function, with specific accountability for supporting the delivery of quality, performance, and cost of all repairs contracts.
Within the role, you'll provide support in the oversight and management of all repairs contracts to ensure quality, performance and cost management is delivered for Stonewater.
If you have experience in accommodation management within diverse settings such as PBSA, Hotels, Hostels, or Care Homes, and a passion for delivering unparalleled customer service, we want to hear from you!
We are thrilled to offer an exceptional opportunity for an Accommodation Manager to join our dynamic team in Coventry.
Are you ready to embark on an exciting journey with a leading luxury student accommodation provider?
My well established clients are now seeking a keen and enthusiastic professional who assists in the management of an extensive and expanding Commercial property portfolio.
The position is for their successful Coventry office although you maybe required from time to time to cover offices in the surrounding area.
You will identify improved, innovative, and more economical ways of delivering services whilst preventing waste and manage and foster long term strategic partnerships with the supply chain with key partners and suppliers.
Here at Stonewater, we are seeking a Cost Manager to lead on commercial negotiations of all new and existing Homes contracts, in collaboration with Operational and Procurement Teams, ensuring effective and commercial cost control.
You will lead on the management of cost control, reviewing multiple national contracts and projects (circa £30m p/a) in order to influence and drive commercial change in efficient delivery.