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Working for this Cambridge charity you will be responsible for thanking and stewarding all supporters and individual donors of one-off and monthly gifts. This will include sending acknowledgements/receipts and thank you letters, ensuring all the relevant data, including their communication preferences, is recorded on the fundraising database, and including them in a regular thanking cycle. You will Assist Fundraising team with supporter engagement, stewardship and communications including implementing and updating the CRM system with accurate records. Support the comms and fundraising team with the creation of fundraising materials, including t-shirts, banners, thank you cards, leaflets/posters, collection boxes, certificates, etc., as well as managing their stock levels and provide to staff, volunteers, trustees and supporters as needed. Respond to incoming queries regarding fundraising by telephone and through the fundraising email account in a friendly and timely manner. Embrace the volunteer culture of the organisation, you will engage and support volunteer fundraisers in the community. Assist with maintaining the fundraising database and associated procedures and best practices including working closely with the finance team. Skills required: CRM / Database experience. At least 2 years administrative experience. Experience of monitoring and evaluating projects and managing a budget well Strong organisational & process skills Strong communication skills Attention to detail Ability to work autonomously and manage own workload Call Julie!