Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
Posted by Pertemps Plymouth Commercial • £11.44/hr to £11.79/hr
(TEMP TO PERM)
Your role will include general warehouse work such as picking and packing, loading and unloading and you will need to have previous experience in a similar role.
We are looking for a warehouse person to support our client, a multi-award winning distributor, based in Plympton.
Posted by Pertemps Plymouth Commercial • £12.97/hr
General
Complaints Call Handler for Royal Mail x10
Introduction
We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.
Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth.
We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.
Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth.
We're looking for a brilliant Contact Centre Team Leader to join out client - a leading the South West telesales team at their Plymouth, Bristol and Poole depots to maximise sales performance, process customer orders accurately before the depot deadlines, as well as upsell and cross sell new products.
You'd be based at the Plymouth office up at Langage Business Park, Plympton however travel to Bristol and Poole once a month will be required.
The Contact Centre Team Leader role requires a proactive leader with excellent communication and management skills to inspire and guide the team to exceed monthly targets.
Role Outcomes: Deliver administrative functions appropriate to specialism, working within timescales and service level agreements (40%)
Key Accountabilities and Key Measures
Primary Purpose of Role
To provide excellent business support services in the Children's spoke (CYPF department), ensuring that all activities and functions provided to colleagues, managers, external stakeholders, and customers are efficient and effective.
We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi-screen environment.
We are now recruiting for a Customer Service Advisor to join our Complaints Department in Plymouth.
As a customer service advisor you will be able to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service.