We offer the ability to work with likeminded individuals and the space to share your knowledge, expertise and innovation, in how we manage ER for over 6000 colleagues within the GB region.
We are creating a new ER function with a unique opportunity to be at the start of our journey, helping to shape, drive and guide how we operate.
We are looking for two individual to join our client in their Customer Relations team, where you will be responsible for logging and assisting with incoming complaints.
Being a professional and confident communicator, you will listen to each customer, understanding their query or complaint.
Following company guidelines and FCA regulations, each call will be logged and allocated to the system to ensure correct investigation.