In this role, you will have the opportunity to shape and enhance the employee experience, ensuring that HR practises are aligned with organisational goals and priorities
Do you have a passion for driving positive change and creating a great workplace culture?
You'll help our customers feel good whilst you develop your career from your professional expertise to your personal experience.Making our customers feel better is what it's all about.
This is your chance to be part of something a bit different.
In this role, you'll play a vital role in supporting our People, Operations, and Processes, ensuring a smooth and efficient work experience for everyone at our company.
We're looking for a proactive and detail-oriented Office/Operations Executive to join our talented team.
Proactiveness, driven, a can-do attitude and an open mind are a must!
You'll help our customers feel good whilst you develop your career from your professional expertise to your personal experience.Making our customers feel better is what it's all about.
This is your chance to be part of something a bit different.
We are recruiting for a Customer Experience Executive in the Export department for a manufacturer and global leader in their field.
Based in Solihull, you'll be responsible for providing a world-class customer service to their international partners.
Responsible for ensuring all enquiries for international territories are managed in a professional and timely manner, all partner quotations are supplied to a high standard and are followed up appropriately and all orders are processed accurately.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Supporting the Customer Operations Manager with ongoing relationship management.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
Your focus will be to understand the individual customer and tailor a product experience that resonates with their needs and highlights the features of our products to their fullest.
As our Product Demonstrator, you'll play a key role in connecting the latest outdoor products with our valued customers.
General
With training provided, you'll be required to bring our outdoor products, from BBQs and electric outdoor ovens to air fryers and grills, to life with taking your exceptional product knowledge and highlighting the features and benefits you fill fit the bill for each and every customer.