Monitoring & Responding officers (MRO) are required to answer and respond to emergency calls from vulnerable service users from across the borough over Jontek's Answerlink call monitoring platform.
In addition this may mean visiting a service users home to help deal with the emergency.
When answering an emergency call, MROs will be required to identify and arrange appropriate intervention /support to ensure service users wellbeing.
This is an exciting opportunity to join a great organisation for the new development of our Reconnect services in Gravesham.
Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.