_______________________
________________________
__________________
________________________
____________________
___________________
_____________________
_______________________
___________________
___________________
Service Care Solutions are looking for a Clerical Officer to work within the Merseyside Police on an 8-month contract. Location: Liverpool, UK Job role/responsibilities: To assist in the provision of an efficient and effective administration support service, working within a hubbed administration team. Receive and distribute all paper and electronic mail/correspondence, on behalf of the portfolio, ensuring it is dealt with in a timely manner and despatches are dealt with efficiently. Provide an effective and efficient administrative support service to the business area to meet demand and ensure key products and services are delivered in a timely manner. Provide an effective and efficient administrative support service to the business area to meet demand and ensure key products and services are delivered in a timely manner. Provide a professional telephone and reception service on behalf of the business area, responding to inbound calls and arriving visitors, giving assistance, and redirecting where applicable. Process all relevant documentation, including that relating to overseas visitor registration and road traffic files, liaising with internal and external customers via telephone and/or e-mail when required. Create and maintain filing systems, undertaking general filing and carry out culling of all files to ensure that the Records Management Procedure is adhered to correctly. Arrange meetings, including booking rooms, arranging car parking spaces and refreshments to ensure an efficient service is provided. Arrange travel, accommodation and vehicle hire in accordance with force policy, as and when required. Process all payroll documentation on behalf of the portfolio for onward transmission to payroll supplier. Knowledge/Experience required: Good communication skills to deal with customers efficiently and provide a quality of service. Effective planning, organising and time management skills to manage a varying workload. The ability to be flexible is essential, to provide resilience across the business area and maintain service delivery. Knowledge of administrative procedures - filing, photocopying, dealing with correspondence and maintenance of records. Understanding of force procurement and financial arrangements, to process payroll documentation and order goods and services. Must be IT literate and have good keyboard skills to operate relevant computer packages including Microsoft Word, Excel, and Outlook to provide an efficient service. If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: or tel: . Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.
If you have excellent organisational skills, strong communication abilities and can deliver quality customer service - we want to hear from you! Join the Receptions team as an Administrator and take your administrative career to the next level. Interested in knowing more about our Customer Experience directorate? Click to view our Careers in the Customer Experience Service Campaign Page Salary: £23,500 to £23,893 per annum (£18,800 to £19,114, pro rata for part time) Contract Type: Fixed Term Contract until 31 December 2024 Working Pattern: Part-time (29.6 hours per week) Monday to Friday Location: County Hall, West Street, Chichester PO19 1RQ. You will be required on occasion to work flexibly across WSCC office hubs dependent on service needs. Final arrangements to be confirmed with successful candidate. Interview Date: From week commencing 03 June 2024 Internal candidates wishing to apply for this role will be considered for a secondment position. Please can you therefore discuss and agree this with your manager before applying for this position. The Opportunity We have a new and exciting opportunity to join our Reception Team. The team provide the face-to-face front door service to several West Sussex County Council offices. Our reception service is responsible for greeting visitors and internal staff, responding to a range of general enquiries, and supporting with providing information and signposting. Reporting to a Team Leader, the role requires you to provide a customer-focused and efficient administrative service. The responsibilities include executing various administrative tasks to a high standard within agreed deadlines. These tasks encompass data entry, directing and assisting visitors at council receptions, organizing meetings, and circulating agendas, compiling information, maintaining spreadsheets, procuring office supplies, managing applications, and updating council IT systems. For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached. About You To be successful in this role, you should have good IT skills including the use of office applications such as Microsoft Outlook, Teams, Word, and Excel. You will have keen attention to detail, be comfortable working independently and be at ease in this fast-paced, agile environment with rapidly changing deadlines, workloads, and priorities. A friendly and professional demeanour, along with excellent interpersonal skills will help you progress in our collaborative environment. You will be able to demonstrate excellent communication and interpersonal skills, communicating on several different levels with multiple stakeholders and adapting your style accordingly. If you thrive in a fast-paced environment and enjoy collaborating with a diverse team, apply now! Further Information The reference number for this role is CPP00935. Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description. Please ensure all that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application helppage. RSi