Posted by Bush and Company Rehabilitation • £15/hr to £17/hr
To provide care and support to a determined young lady who has an acquired brain injury with complex care needs.
You will work in the person's own home and undertake a wide range of duties including personal care and supporting with and promoting the rehabilitation including physiotherapy and speech and language therapy.
Enabling the client to access leisure and community activities and willingness to accompany and support on family holidays may also be part of the role.
You'll manage a customer care team, ensuring an efficient and responsive customer service from handover and through the 2-year warranty period and beyond in accordance with the commitment to exceptional service.
Experienced Head of Customer Care required for a Leicestershire based, quality driven developer.
You'll be responsible for delivering an efficient customer service function, implement the necessary changes required and driving continuous improvement through effectively managing and motivating your team.