Using a provided scenario you will interact with retail staff, to gage their understanding of the brand and their advocacy.Based on your findings, you'll also be responsible for addressing any knowledge gaps to help enhance the in-store brand experience.
In this dynamic role, you will immerse yourself in the retail environment, visiting assigned stores to assess brand advocacy, product knowledge, and the customer experience.
ARE YOU THE ONE
Are you a detail-oriented individual with a passion for customer experience and brand excellence?
Using a provided scenario you will interact with retail staff, to gage their understanding of the brand and their advocacy.Based on your findings, you'll also be responsible for addressing any knowledge gaps to help enhance the in-store brand experience.
In this dynamic role, you will immerse yourself in the retail environment, visiting assigned stores to assess brand advocacy, product knowledge, and the customer experience.
ARE YOU THE ONE
Are you a detail-oriented individual with a passion for customer experience and brand excellence?
You will develop and implement effective public affairs and campaigning approaches that really hit home, and produce results.
Age UK is offering a fantastic 12-month fixed term contract (maternity cover) for a Senior External Affairs Manager.
In this impactful role you will develop and lead the delivery of Age UK's integrated public affairs and campaigning work, with the overarching aim of creating sustainable change for older people in line with our strategy and goals.