Our established client is looking for an Inbound Customer Service executive for an initial period of 3 months immediate start based within a busy customer services department.
Hours are Monday to Friday between 8.30 to 18.00 (37.5 hours) 9-5, 10-6, 8-4
All the calls are inbound and will be dealing with general customer questions and updating a database, using on line web chat and converting inbound sales enquires.
Our established and growing client based in Caerphilly are looking to recruit a Customer Service Executive to join their busy but friendly team.
The role is to provide a professional and effective point of contact ensuring that a courteous, helpful and supportive service is provided to customers and colleagues alike.
Are you looking for an office based role and have retail/ customer service experience?
Responsible for coordinating the supply and installation of our products, ensuring smooth and efficient operations from order processing to final installation.
Order Management
Process customer installation requests accurately and efficiently.
Maintain accurate records of all orders and installations.