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POSITION SCOPE: responsible for ensuring the successful delivery of operational work plans, job lists and department schedules within the Housekeeping and Laundry Departments standards. Responsible for achieving department Key Performance Indicators. JOB FUNCTIONS: Oversee the quality of work produced in all areas of Housekeeping and Laundry Department, including checking and cleaning guest rooms and public areas. Represent Housekeeping department at morning operational meetings ensuring full knowledge of VIP arrivals and any guest complaints, resolving all complaints in a timely manner in conjunction with Front Office. Facilitate guest requests in a prompt manner, via Alice and/or Front Office. Adhere to all brand standards and to take full responsibility for the implementation of any changes to standards. Work toward achieving audit targets/scores for hygiene and cleanliness Supervise, train, coach and counsel staff. Undertake administration tasks of the Housekeeping and Laundry Department including monthly stocktakes of guest supplies/amenities.
Are you a pro-active professional with excellent organisational skills and high attention to detail? Are you focused on 'getting a job done' independently and using your own initiative? Would you like a role where no two days are the same? If you love being at the forefront of organising events, functions, VIP lunches, and travel arrangements as well as providing a high level of EA support to a high-profile businessperson then this fast paced, varied role could be right up your street!!! In return you will receive: 32 days holiday including Bank Holidays, all staff working over a mealtime are eligible to take a free lunch or dinner, enhanced maternity, paternity & adoption pay and a flexible working policy. Hybrid working - The Executive Assistant will be required to be in the office 50% of the week, this might require a little flexibility depending on the level of business demands. Some evening work may be required for this position, more so in the term time, which is 6 months of the year, however all additional hours worked can be taken in lieu. Duties & Responsibilities of the Executive Assistant: Manage all communications into the office. Provide a first point of contact for internal and external enquiries and visitors. Diary management and scheduling of meetings, events, visitors, and catering requirements. Coordinate all UK and overseas travel which often entails complex arrangements. Arrange visa applications and prepare expense claims. Prepare written correspondence, committee papers and other documents as required. Work in collaboration with other Executive Assistants across the site. Support project-based work, collating and managing data as well as ad hoc research. Review operating practices and implement improvements where necessary. Coordinate with housekeeping and maintenance to ensure the upkeep of the private lodge and gardens. What you will need to succeed as the Executive Assistant: Educated to degree level or equivalent professional experience. Significant experience in a PA/EA role at an executive level. Accurate and with a good eye for detail. Strong administrative background working at a high level which has included complex diary management, email management and meeting organisation. Experience of working in a Collegiate or University environment Excellent communication skills; confident to liaise with people at all levels. Advanced knowledge of Microsoft Office and email systems, including Word, Excel, and PowerPoint. Media savvy. Excellent organisational, analytical and research skills. Ability to prioritise work and act on own initiative. Ability to work with patience, tact, and diplomacy. Ability to exercise complete discretion at all times. Friendly, professional, and helpful Meticulous, calm, and effective under pressure. If you are interested in finding out more about this position, please contact Claudine for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.