Your background in producing and managing technical content within a software environment has equipped you with the skills to translate complex information into accessible guides and articles.
You are an experienced Technical Author with a passion for creating clear, user-friendly documentation that enhances the customer experience.
This role will be responsible for capturing and documenting business processes, functional and non-functional requirements across software development projects within the Access HSC Local Government team, covering Children & Young People, Social Care and Finance.
These will be recorded via process maps, supporting documents, and resulting user stories in the development management system.