A bit about the role: Operational management of the contact centre, overseeing the effective delivery of customer complaint handling, resolution, and support for customers who may be experiencing financial difficulties.
Posted by Dimensions Specialist Recruitment Ltd • £24K/yr to £25K/yr
These are not your usual automated roles and will is a mix of varied administration and customer services, where you will be involved in:
With training and as one of their Customer Service Associates, you will become responsible for providing an efficient and effective administration and customer service to their existing customers regarding their Mortgage, Investment and/or Savings Accounts.
Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development?
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for developing/progressing staff).
Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.