Building and maintaining senior stakeholder relationships, working cross functionally, across various functions and third-party suppliers.
You'll monitor, manage, and coordinate the operational delivery of our online customer offer, being involved in everything from troubleshooting website issues and managing online fraud risk, to analysing data to gain insight into how we can make the service better.
As customers are changing, so are we: focusing on really understanding our customers' needs and making the most of our great products and services to optimise the online shopping experience and drive growth.
About the opportunity
The Ecommerce Trading & Optimisation Lead will represent their brand across the various categories in which it plays.
The role is based in Nottingham, however, travel to London to liaise with brand partners may be required.
IT is at the centre of what we do.This is retail IT for the real world, you're so close to your customers in all ways in store, online and internally.You can get involved with all the different areas of our business, working on projects that make a real difference from our hugely successful Boots App to our world-class warehousing system.We place so much value on our IT team if you want to build a career that will keep developing with your skills, there's no better place to do it.Who we are International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA.
Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we support two of the UK's most trusted and established brands - Boots and No7 in personalising their customer interactions.
We leverage emerging technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance operational effectiveness for team members.
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