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Job Title: Operations Director Reports to: Managing Director Location: Derbyshire Package: Salary DOE, 25 days holiday, Pension, Bonus, Company Car About Us: Our client is a railway M&E engineering services provider who offers a range of depot and office design, construction, infrastructure and service products. Our focus is on client-oriented and tailor-made solutions for light rail, main-line and freight line railways. Key Responsibilities: 1. Operational Leadership: Take charge of operational delivery for contracts, projects, and services, ensuring efficiency and effectiveness. 2. Team Management: Lead, develop, and engage engineers to optimize performance and maintain high standards. 3. Supply Chain Management: Manage and develop the wider supply chain to ensure smooth operations and effective project delivery. 4. Helpdesk Management: Oversee operational support and services provided by helpdesk teams 5. Systems Development: Collaborate with the group to develop systems and infrastructure necessary for scalable business operations. 6. Client Relationship Management: Manage and cultivate client relationships, identifying and capitalizing on upsell opportunities to drive revenue growth. 7. Business Development Support: Provide support for business development initiatives, contributing insights and expertise to drive growth strategies. 8. Collaboration Development: Work to identify and develop collaboration opportunities across the group, fostering synergy and shared success. Requirements: Proven Electrical, M&E or similar background experience. Strong leadership and management skills, with the ability to inspire and motivate teams. Excellent communication and interpersonal abilities, with a focus on building and maintaining relationships. Strategic thinking and problem-solving skills, with the capacity to drive innovation and change. Ability to work collaboratively across departments and with senior management to achieve shared objectives. Note: This job description outlines the key responsibilities and requirements for the position of Operations Director. It is intended to provide a general overview and may be subject to change based on the needs of the organization.