This is an exciting and varied customer-facing role where day to day you will be resolving customer network challenges to ensure minimal disruption to customer supply.
You will be meeting and helping different people every day, working on a variety of projects ensuring that the best service is given to our customers.
We have an exciting opportunity for you to join our team at Thames Water as a Network Service Technician.
We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business.
We're growing and we want you to be part of our journey.
At Isio, our purpose is to create better outcomes for our people, our clients and society.
Are you a dynamic professional who thrives in both team settings and independent roles?
Our team is responsible for ensuring over 1,300 service users receive their Direct payments on time.In addition, the team is responsible for monitoring the use of Direct Payments to ensure the funds are being used in line with their care and support plans.
The role includes payment and monitoring of the Direct payment, identifying and investigating potential mismanagement, recovering non-payment of contributions towards care and recouping surplus funds from accounts.You will also provide effective customer-focused support by supporting service users and the Social Work teams.
We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business.
We're growing and we want you to be part of our journey.
At Isio, our purpose is to create better outcomes for our people, our clients and society.