A leading Financial Services organisation in London is seeking an experienced Incident Manager who will be responsible for the use of incident and problem management processes as well as establishing reporting processes to actively identify and manage service trends and risks and recommend interventions before problems impact service levels.
Hybrid Model: 3 days in London Office - 2 days remote
Responsibilities
Monitor and respond to IT incidents reported by users, systems, or automated tools.
An exciting opportunity has arisen within the Service Performance and Communications Department based at Fire Service Headquarters, Forest View Business Park, Llantrisant, CF72 8LX, for the role of Information Governance Manager.
The successful candidate will be responsible for providing direction, support and advice to the Authority and the Service in matters relating to Information Governance, ensuring compliance with the relevant legislation.
To lead and represent the Operational Resilience Team delivering regulatory requirement deliverables via a number of defined workstreams led by the Group Operational Resilience Programme.
Understanding how Operational Resilience standards, processes and procedures, defined by the Group Operational Resilience Programme are to be designed and developed then implemented into the group.
We are working with a provider of social housing, who are looking to recruit a Responsive Repairs Manager initially on a 6-month interim basis.
With full responsibility of the voids and responsive repairs department, you will lead the team to deliver a consistent and accessible service for all customers to ensure they are able to live safely in their homes.
You will ensure that all services are delivered in a person-centered way, with a clear vision for excellent customer service standards and a culture of striving to exceed customer expectation.